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Smoothx App - Email Notifications

How to enable Smoothx App email notifications

Opt in for a daily or weekly email summary of any Smoothx App items that require your attention.

  • Nominate up to 10 different email addresses
  • Receive reconnection notifications
  • Receive a sync issue summary

Email notifications are OFF by default.

To enable, please contact Smoothx Support.

Reconnection Notifications

Reconnection notifications can occur when Procore or your accounting application becomes disconnected from Smoothx.

Follow the email link or log in to your Smoothx account to reconnect.

See:

Example Reconnection Notification

 

Sync Issue Summary

A sumamry email will be sent identifying any syncing items that requrie action.

These will be grouped by problem, with the affected records. It is only sent when there is something to report: no problems, no email.

Follow the email link or log in to your Smoothx account to resolve the syncing issue.

See: Smoothx Dashboard - Syncing Logs

Contact Smoothx Support if you require any assistnace

Example Sync Issue Summary